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Abstract

Patient Satisfaction with Proton-pump Inhibitors in a Tertiary Care Teaching Hospital

Author(s): Kousalya Prabahar*, G. Arun, Shanthi Vijayaraghavan, H. Sharma, Keerthi Chaitanya and S. Teja
Department of Pharmacy Practice, Faculty of Pharmacy, University of Tabuk, Kingdom of Saudi Arabia, Department of Pharmacy Practice, Faculty of Pharmacy, Department of Gastroenterology, Sri Ramachandra University, Chennai, India

Correspondence Address:
Department of Pharmacy Practice, Faculty of Pharmacy, University of Tabuk, Kingdom of Saudi Arabia, E-mail: [email protected]


The main objective of this study was to identify the safety, efficacy, cost of treatment and the overall patient satisfaction with proton-pump inhibitors. This prospective observational study was carried out for a period of 6 months in the In-patient Department of Gastroenterology. Using a validated treatment satisfaction questionnaire, patient satisfaction on the use of proton-pump inhibitors was assessed. The drug interactions, side effects and medication errors associated with proton-pump inhibitors were also detected. The collected data were statistically analyzed using SPSS 16.0 version software. Among 100 patients selected for the study, only 16 % of the patients were completely satisfied with the overall usage of proton-pump inhibitors. There was a significant difference between male and female in the satisfaction index. There were no drug interactions found. Cost was the major factor, which affected the patient satisfaction with proton-pump inhibitors. The study results confirmed that proton-pump inhibitors are safe and effective in the therapy of gastrointestinal disorders.

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